Frequently Asked Questions
Everything you need to know about winning your weekend back.
The Basics
How does it work?
Schedule a 30-minute pickup window online. An Uber courier grabs your clothes and drives them to our facility. We clean and press everything in-house. Within 48 hours, they're back at your door in our signature black garment bag. Unpack, refill, repeat.
Areas we serve
Philadelphia, Southern New Jersey, and surrounding communities. Six days a week. Since 2001.
No Subscriptions
No subscriptions. No commitments. No minimums. Pay as you go.
Storefront?
Nope — and that's the point. No driving, no parking, no lines. The service comes to you.
Guaranteed
Logistics & Service
Uber Pickup Handling
We handle all of it. You just open the door.
Who cleans my clothes?
Our team. Same people, every time. 20+ years of expertise. Management oversees every order. No outsourcing.
Turnaround Time
48 hours. Door to door.
Is Uber delivery included in the price?
Nope — Uber Direct is paid separately as part of your order. But here's why that's actually a win: plugging into the Uber Direct network means you're not locked into a fixed schedule. Pick your window, track your order in real time from pickup to doorstep, and stay in control the whole way. No surprises. All costs are visible before you confirm.
Pricing & Promos
Average Order
Most full-bag orders land between $60–$100. All costs visible before you confirm.
Get $25 OFF
Use code at checkout for your first order.
Refer a friend?
$12 credit per referral — no limit, no expiry. Your friend gets $25 off with code FRESHSTART.
Trust & Tech
Notifications
Order confirmations, pickup reminders, and real-time delivery notifications. We keep you in the loop.
Cents + Uber
Purpose-built garment care platform plugged into Uber Connect. Real-time tracking and secure payments.
Our Promise
What if I'm not happy? We re-clean it free. No hassle, no fine print. Your satisfaction is the anchor.